1. Acceptance and who we are
These Terms of Service (the “Terms”) govern access to and use of the Peco China Sourcing website and services. The website operates under the Peco China Sourcing brand and is operated by Peco.Sourcing (“Peco”, “we”, “us”, or “our”).
By using the website, contacting us about a project, purchasing a service, or otherwise engaging Peco, you agree to these Terms. If you do not agree, please do not use the website or our services. If you act for a business, you confirm that you have authority to bind that business.
A proposal, quotation, invoice, written project confirmation, or separately signed agreement may supplement these Terms. If a separately signed agreement directly conflicts with these Terms, that agreement governs the relevant engagement.
2. Our role and services
Peco provides professional China-side sourcing and project-support services. Depending on the agreed scope, this may include product-requirement review, supplier research and preliminary screening, shortlist and quotation comparison, supplier communication, price and MOQ communication, sample coordination, production follow-up, quality coordination, factory-visit support, logistics communication, and project management support.
Peco is a service provider, not the seller or manufacturer of the products you source. Unless we expressly agree otherwise in writing, we do not manufacture products, act as the legal seller of third-party goods, or own or control independent factories, suppliers, laboratories, inspection providers, carriers, freight forwarders, customs brokers, or certification providers.
3. Client responsibilities
You must be at least 18 years old and legally able to enter into this arrangement. You agree to:
- provide accurate, complete, and timely project, contact, quantity, budget, target-market, timeline, and specification information;
- disclose relevant safety, certification, labelling, intellectual-property, compliance, and import requirements;
- review and approve supplier quotations, samples, specifications, contracts, test reports, and commercial terms before placing an order; and
- make your own final commercial, product, and supplier decisions.
Incomplete, inaccurate, delayed, or changing instructions may affect pricing, deliverables, supplier results, and timelines. You must not use our services for illegal, counterfeit, infringing, dangerous, deceptive, prohibited, or restricted activities.
4. Scope, deliverables, fees, and external costs
The applicable service page, proposal, quotation, invoice, written project confirmation, or other written agreement defines the scope and deliverables for a project. Deliverables may include sourcing feedback, supplier shortlists, quotation comparisons, reports, documents, sample updates, and written progress updates. Work outside the agreed scope may require a revised quotation or further agreement.
Website prices, quotations, invoices, or written confirmations state Peco's service fees. Fees may vary with the product category, complexity, supplier count, project duration, travel, quantity, customisation, urgency, and agreed scope. Unless expressly included in writing, Peco's fees exclude third-party costs, including product costs, samples, tooling, testing, inspections, certificates, packaging, shipping, warehousing, insurance, duties, taxes, currency conversion, and bank charges.
You are responsible for reviewing the total cost and all third-party commercial terms before confirming a service or supplier order. Estimated timelines are estimates only, not guaranteed deadlines, unless expressly agreed in writing.
5. Supplier screening and third parties
We use commercially reasonable efforts and information reasonably available at the time to research and screen suppliers. Screening can reduce risk, but cannot eliminate it. Supplier information, licences, certificates, quotations, MOQs, lead times, capacity, ownership, addresses, and commercial terms may be incomplete, inaccurate, outdated, or later changed.
Independent third parties remain responsible for their own acts, omissions, goods, and services. Their contracts, payment terms, and commitments are separate from Peco's service agreement. An introduction, shortlist, or recommendation does not create a partnership, agency, employment relationship, or guarantee. We may assist with communication, coordination, follow-up, or dispute support, but cannot control an independent third party.
6. Specifications, approvals, and compliance
You are responsible for reviewing and approving product specifications, materials, colours, dimensions, packaging, labelling, logos, artwork, samples, quotations, and production details. Normal manufacturing tolerances may remain after an approved sample. Changes after approval may cause additional fees, delays, new samples, tooling changes, revised quotations, or supplier refusal.
You are ultimately responsible for determining whether a product may be manufactured, exported, imported, distributed, advertised, sold, or used in the intended market. This includes applicable product safety, testing, certification, labelling, intellectual-property, environmental, customs, tax, and consumer-protection requirements. Peco does not provide legal, tax, customs, engineering, laboratory, regulatory, or certification advice unless expressly qualified and agreed in writing.
7. No Guarantee of Business Outcome
We provide services using commercially reasonable professional efforts. We do not guarantee the lowest price, a successful supplier match, a risk-free supplier, supplier performance, product quality, production capacity, certification validity, regulatory approval, shipping or customs outcomes, delivery dates, sales, profitability, or any other particular business outcome. You should independently assess important commercial decisions.
8. Payment, cancellation, and refunds
Payment arrangements are set out in the applicable quotation, invoice, payment request, or written confirmation. Please contact us promptly if you have a payment concern so we can review it before you initiate a payment dispute.
You may request cancellation before Peco has started the agreed work. Once work has started, the service cannot be cancelled and fees for work completed or deliverables provided are non-refundable. Work may start when we begin reviewing requirements, researching or contacting suppliers, preparing a shortlist or comparison, coordinating samples or third parties, or carrying out other agreed project work.
Any refund remains subject to applicable law and non-refundable third-party costs or commitments. To request a cancellation or discuss a payment issue, email support@pecosourcing.com with your name, service, payment reference where available, and reason for the request. Nothing in these Terms removes rights that cannot lawfully be waived.
9. Intellectual property and confidentiality
Peco retains rights in its website content, brand materials, original reports, templates, sourcing frameworks, images, videos, and other original materials. You may use project deliverables internally for your sourcing project, but may not reproduce, resell, publish, or commercially redistribute Peco's proprietary materials without permission.
You retain ownership of the designs, logos, trademarks, tech packs, specifications, artwork, and other materials you provide. You grant us a limited right to use and share those materials only as reasonably necessary to perform the agreed service. You confirm that you have the right to provide them. We may refuse projects that appear to involve counterfeit goods, unauthorised trademarks, copied designs, or other infringement.
We take reasonable steps to protect non-public project information. We may share the information needed to perform the service with relevant suppliers, inspection providers, laboratories, logistics providers, professional advisers, and service providers. This does not apply to information that is public, independently developed, lawfully received from another source, disclosed with permission, or required to be disclosed by law.
10. Claims arising from client materials or instructions
To the extent permitted by applicable law, you are responsible for claims, losses, or reasonable costs resulting directly from materials you did not have the right to use, unlawful or infringing instructions, misuse of our services, your material breach of these Terms, or your unlawful sale, import, distribution, or marketing of products. This responsibility applies only to the extent the claim results from those matters.
11. Suspension and termination
We may decline, suspend, or terminate a project if fees remain unpaid, required information is not provided, instructions are unlawful, these Terms are materially breached, conduct is abusive or fraudulent, or continuing creates unreasonable legal, safety, compliance, reputational, or operational risk. Completed work remains payable. Provisions concerning confidentiality, intellectual property, payment, liability, and disputes continue where appropriate after termination.
12. Disclaimers and limitation of liability
To the maximum extent permitted by applicable law, Peco is not liable for indirect, incidental, special, consequential, or loss-of-profit damages, or for losses caused solely by independent third parties outside our reasonable control. Peco's total liability relating to a specific service is limited to the service fees actually paid to Peco for that specific service.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct where applicable.
13. Events outside reasonable control
Peco is not responsible for delay or failure caused by events outside its reasonable control, including natural disasters, epidemics, war, government restrictions, port or customs disruption, strikes, power or platform outages, transport disruption, supplier shutdowns, or serious communication failures. We will communicate with you and seek a reasonable solution where possible.
14. Disputes and changes to these Terms
If a dispute arises, please first contact us at support@pecosourcing.com so the parties can try to resolve it in good faith. These Terms do not select a governing law or dispute forum; any mandatory legal rights that apply to an engagement remain unaffected.
We may update these Terms from time to time. The “Last updated” date will show when the current version took effect. Continued use after an update may constitute acceptance, subject to applicable law. Updates do not retroactively remove rights already earned under a completed transaction unless legally permitted.
15. Contact
Peco China Sourcing
Operated by: Peco.Sourcing
Website: www.pecounlockchina.com
Email: support@pecosourcing.com